Mattresses, loans, cosmetics in the future, you will not be able to offer it to you over the phone or by SMS text messages. It edits the registry of consumers in which will be according to personal preference anyone able to enter, and it is the responsibility of the merchant to before the call or message check if your number in it.
“It is a registry in which all users of electronic communication services, namely all of those who use the phone service, be able to type in your number if you do not want to be called the merchants for the purpose of advertising and sales,” explained Ivo: Sinopsisi from the HAK.
In other words, over the telephone, you’re not going to offer more loans, insurance, belts for the spine, bed linen …
The register is in the law of consumer protection showed up right at the initiative of the consumer, or association.
“Practice has shown that our consumers often complain about the traders who call them on the phone and distracted. And precisely for this reason we decided on the model that exists in some European countries, “said Diana Kladar, a lawyer of the society for the protection of the consumer of the Croatian ‘ Consumer ‘.
Registration in the register of the consumer, according to your wishes, you will do your telephone operator. And to check if the number of users in the registry-the obligation of the merchant.
“When they call you, and you are in the registry, then you of course you can complain to the appropriate market inspection tour of the Ministry of the economy, which will then check and punish offenders,” says Ivo: Sinopsisi from the HAK.
And that a fine of ten to one hundred even thousand. Prohibition of calling or sending an SMS message does not refer to the pollsters, and with traders there are exceptions.
“These are the various programs of fidelity that merchants offer … In this case, you will personally give written consent that the dealer and then a merchant based on this personal consent, but you can call at any time that permission, which you personally gave that particular dealer, you can withdraw, “explains: Sinopsisi.
It is necessary still tender for making software solutions, if all goes well, the registry will kick in in the second half of the year.